1. Develop leadership and strategic planning capability 2. Increase business growth and profits 3. Discover opportunities for marketing a product or service 4. Improve operations and establish quality processes 5. Provide current research and analysis of information 6. Develop a quality-improvement centered business model 7. Training is not working as well as expected 8. Increase employee satisfaction and job spirit 9. Increase customer satisfaction and retention 10. Troubleshoot/ resolve human performance issues |